Privacy policy

At Pokette, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Pokette Shop
Address: 4429 Bobcat Drive, Bloomfield Township, MI 48302, USA
Email: contact@pokette.shop
Phone: +1 (479) 345-1674

2. Information We Collect

When you visit or make a purchase from Pokette Shop, we may collect different types of information, including:

Personal Information You Provide

When you place an order, contact us, or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website pages visited

  • Time spent on pages

  • Referral sources

  • Cookies and similar technologies

This information helps us improve website performance and provide a better shopping experience.

3. How We Use Your Information

Pokette Shop uses collected information for purposes including:

Order Processing

We use your information to:

  • Process and fulfill orders

  • Confirm payments

  • Deliver products

  • Provide order updates

  • Manage returns and refunds

Customer Support

We use your information to:

  • Respond to questions and requests

  • Provide assistance with orders

  • Resolve issues and complaints

Website Improvement

We may use information to:

  • Improve website functionality

  • Analyze customer preferences

  • Enhance products and services

  • Prevent fraudulent activity

Marketing Communications

If you choose to receive marketing communications, we may send:

  • Promotions

  • New product announcements

  • Special offers

You may unsubscribe from marketing emails at any time.

4. Cookies and Tracking Technologies

Pokette Shop uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences

  • Understand website usage

  • Improve website performance

  • Provide relevant services

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Payment Information

Payments are processed through secure third-party payment providers.

Pokette Shop does not store complete payment card numbers or sensitive payment information on our servers.

Payment providers handle your payment information according to their own privacy policies and security standards.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third parties, including:

Service Providers

Such as:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email service providers

  • Analytics providers

These providers only receive information necessary to perform their services.

Legal Requirements

We may disclose information if required by law, legal processes, or government authorities.

7. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online system can guarantee complete security. Customers should also take steps to protect their account information and passwords.

8. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to your personal data

  • Requesting correction of inaccurate information

  • Requesting deletion of certain information

  • Opting out of marketing communications

To submit a privacy request, contact us using the information below.

9. Children's Privacy

Pokette Shop does not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Pokette Shop is not responsible for the privacy practices, security, or content of external websites. We encourage customers to review the privacy policies of any third-party websites they visit.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized when possible.

12. Changes to This Privacy Policy

Pokette Shop may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Pokette Shop

Email: contact@pokette.shop
Phone: +1 (479) 345-1674

Business Address:
4429 Bobcat Drive
Bloomfield Township, MI 48302
USA