Payment Policy

At Pokette, we are committed to providing a secure and convenient payment experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing, authorization, refunds, and payment security.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

Pokette Shop accepts the payment methods displayed at checkout. Depending on your location, available payment options may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other secure payment methods offered during checkout

Available payment methods may change without prior notice.

2. Payment Authorization

When you place an order, your payment method will be authorized for the total purchase amount, including:

  • Product price

  • Shipping charges

  • Applicable taxes

  • Any additional fees displayed during checkout

Orders will not begin processing until payment has been successfully authorized and verified.

If payment authorization fails, your order may be delayed or canceled.

3. Pricing

All prices listed on our website are displayed in the currency indicated at checkout.

Pokette Shop reserves the right to:

  • Correct pricing errors.

  • Change product prices at any time.

  • Modify promotional offers without prior notice.

If a pricing error affects your order, we will contact you before processing the order whenever possible.

4. Taxes

Applicable sales taxes are calculated automatically during checkout based on the shipping destination and applicable tax laws.

International customers may also be responsible for customs duties, import taxes, brokerage fees, or other government charges imposed by their country.

These additional charges are the responsibility of the customer unless otherwise stated.

5. Payment Security

Protecting your payment information is a priority.

All payments are processed through secure third-party payment providers that use industry-standard encryption and security technologies.

Pokette Shop does not store your complete credit or debit card information on our servers.

6. Fraud Prevention

To protect our customers and our business, we reserve the right to review orders for potential fraud.

We may:

  • Request additional verification before processing an order.

  • Delay shipment while verification is completed.

  • Cancel orders that cannot be verified.

  • Refuse transactions that appear fraudulent or unauthorized.

Any canceled order due to failed verification will be refunded to the original payment method if payment was captured.

7. Order Confirmation

After a successful payment, you will receive an order confirmation email containing:

  • Your order number

  • Purchased items

  • Billing summary

  • Shipping information (if applicable)

If you do not receive your confirmation email, please check your spam or junk folder or contact our customer support team.

8. Failed or Declined Payments

Payments may be declined for reasons including:

  • Insufficient funds

  • Incorrect payment information

  • Bank security measures

  • Expired payment cards

  • Payment provider issues

If your payment is declined, you may:

  • Verify your payment information.

  • Try another payment method.

  • Contact your bank or card issuer.

  • Contact Pokette Shop for assistance.

9. Refunds

Approved refunds are issued according to our Return and Refund Policy.

Refunds will be sent to the original payment method used for the purchase.

Depending on your financial institution, refunds typically appear within 5–10 business days after processing, although some providers may require additional time.

10. Chargebacks

If you experience an issue with your order, we encourage you to contact Pokette Shop before initiating a chargeback with your payment provider.

We are committed to resolving payment disputes fairly and promptly.

Fraudulent or abusive chargeback claims may result in order restrictions or account suspension where permitted by law.

11. Currency

Orders are charged in the currency displayed during checkout.

If your payment card uses a different currency, your bank or payment provider may apply currency conversion rates and additional fees. These charges are determined by your financial institution and are outside Pokette Shop's control.

12. Changes to This Payment Policy

Pokette Shop reserves the right to update or modify this Payment Policy at any time.

Any changes will become effective immediately upon posting on our website. We encourage customers to review this policy periodically.

13. Contact Information

If you have any questions regarding payments or billing, please contact us:

Pokette Shop

Email: contact@pokette.shop
Phone: +1 (479) 345-1674

Business Address:
4429 Bobcat Drive
Bloomfield Township, MI 48302
USA